It's all a numbers game. We were assured by the manager that Safe Home Security is working hard to improve their score and resolve complaints. Our sales rep was spot on. Customers are treated like profits, not individuals who desire security. Poster : you'll receive an award for worst spelling. Review #2111697 is a subjective opinion of poster. Not knowledgeable and terrible customer service, If you wish that your prior post be removed, submit a notarized letter, Having money taken out of my account without my authorization, Being pressured into buying service i declared i did not want. The algorithm is subject to change in future. Since we were already ADT customers, we decided to transfer our service and take the upgrade. My 90 y/o grandparents have had no service due to faulty equipment since April 2020. I called because my sensors kept going offline, someone came out to fix the problem, and now the problem has started again. Now they are threatening my 90 y/o grandparents with a lawsuit if not paid. ?, email nmachattie@***.com, and each time i tell them the contract states on verified sale, no further contract or obligation. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Although you weren't able to make the one monthly payment, somehow you are required to pay everything listed above in full right away. Upon renewal, service will be billed at then-current monitoring fees. "Work hard and you will be greatly compensated". Business Details This is a multi-location business. Review #2088822 is a subjective opinion of poster. We are processing your message. Sales tactics from early 2000's are no longer applicable. These salesmen will not take no for an answer. Client hereby agrees to periodically test, at least monthly, observe Client's system, be aware of its operational status in accordance with the operating instructions, and request service if needed. HOWEVER as you may guess, they never voided that charge. Stop billing me for something I didn't sign up for. Review #2121158 is a subjective opinion of poster. Pissed. I can’t afford to have even another payment come out. Also, at the time of contract renewal they can increase your rate by informing you of the increase at least 60 days before the renewal. For example, if they are charged an extra fee or tax they will pass that cost onto you in the form of increasing the monthly fee. “Safe Haven Strong” means that we are strengthened by our culture, strengthened by each other and our achievements, and strengthened by knowing that each day, we’ve made somebody’s life safer. Smoke detectors, panic buttons, medical pendants, and other electronic components operate off A.C. (electric) or battery power. Learn how to enable cookies. Your trust is our top concern, so companies can't alter or remove reviews. Thank You for Your Reply! They came back later that evening around 8:30 as I was getting my kids bathed and ready for bed. There is not enough information available to create the chart. Safe Haven Security ranks 63 of 234 in Security and Protection Services category. I am shocked to see so many affected customers here. Safe Haven Security Service, Inc. is an authorized ADT dealer with multiple locations offering security equipment and monitoring solutions. I am ready to file CLASS ACTION lawsuit against this company. Our Score. LEARN MORE APPLY NOW. WHAT PEOPLE ARE SAYING ABOUT US. I’m being charged still. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. customers for free. If something happens that interrupts the monitoring of your system the company is not responsible for anything that happens during the period. Low stress work, meaningful work, with great pay, Saturday’s for the first year, but that’s where the $$$ is too :), Door to door sales. I should have read more thoroughly. Review #1406456 is a subjective opinion of poster. Sep. 17, 2018 "Sales" Star Star Star Star Star. If you wish that your prior post be removed, submit a notarized letter, Miscommunication and the lies between staff. After several attempts to get system serviced, they asked to cancel their service after 4 years. Had service installed April 2018. Reviewers write the most about Safe Haven Security Security System and give it 1.4 stars out of 5. This was a lie. How is that legal?! This company does not have the best reputation. Review #2230434 is a subjective opinion of poster. Review #2010598 is a subjective opinion of poster. Unethical and untrained management and staff. Recent recommendations regarding this business are as follows: "don't use them go direct to manufacturer". Review #2126938 is a subjective opinion of poster. i have never used it and dont need it. Review #2176837 is a subjective opinion of poster. Business Details This is a multi-location business. One of the best. Culture & Values. Blog article. User's recommendation: Customer own experience decision. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Zero planning or forecasting. I call and now they want to charge a fee of $25 to send someone out, which I was told at first the service and take care of the equipment for free. Rights Reserved, You Are About to Contact PissedConsumer.com. You can make good money here. 2020 besthomesecuritycompanys.com LLC - All rights reserved. Any repairs that are needed on the system are the customer's responsibility. They cheat with trick, and are more expensive. Review #388237 is a subjective opinion of poster. 85 reviews of Safe Haven Security Services "My husband and I recently purchased a home in the Morgan Creek area. 141 reviews from Safe Haven Security employees about Safe Haven Security culture, salaries, benefits, work-life balance, management, job security, and more. They also will not cancel the service until account is paid. Trust our team to protect you and your assets. Installers mounted door alarm on wrong door. Review #1337630 is a subjective opinion of poster. don't do any business with this company, and don't come close to them starting Feb 2020 our alarm system was getting insane charging it self when we were at home, start alarming for no reason (even when it wasn't on) and so on. Safe Home Security. The month fee only covers the monitoring and will not cover any maintenance done to fix the system.