The rental process was easy and staff was available for questions, calling back promptly. Soooo... here it goes. I had no problems with any part of the reservation. Every cabin is fully stocked with cooking utensils, linens and towels. See all photos from Cris R. for Carolina Cabin Rentals. Company was unprofessional, not accommodating, and was not accountable when we raised the issue to them. -Breakfast in a bag! Then I requested early check in since the house was free of tenants for the few days prior to our arrival. We rented The Rock. Rented a cabin from them last week. Hi Meredith. It was easy to get to. When vacationing with my family we will  definitely staying in a major hotel. It had a great view and it was comfy and cozy. The bathroom was small and dark but the cabin had satellite TV with the NFL package so I wouldn't miss my games. Ask the Yelp community! Everything was in place when we arrived at the cabin, had no issues and the pictures were extremely accurate. The cabin at Bear Creek was beautiful. They said they had a cash flow problem and needed the money.THIS IS WRONG AND UNETHICAL. The rental home was managed by Carolina Cabin Rentals company.The Eagles Nest community grounds were excellent and well-maintained, particularly in a snowy weekend.I visited the Great Camp. We roasted the first night! The selection of properties is great with lots to choose from. CREEKSIDE SERENADE-ON MTN STREAM W/BUBBLING HOT TUB, & WIFI! Service from the beginning was great, with help planning our trip and activities and answering questions about the area. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. She started our conversation by asking me many questions and interrogating me and trying to figure out what rules we would be breaking once we got there. Please be diligent when renting a vacation place for your family. Linville Cabin Rentals Exploring Banner Elk Together! This program relieves owners from purchasing or replacing linens and has been very effective. Hi Ted. I have no doubt that all the properties are wonderful and we are very much looking forward to staying at one of the beautiful homes next week. The cabin was clean and nice however the layout of the cabin wasn't the best. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The dogs loved it there. In 2015, based on feedback from our homeowners, we created a linen program in which our company replaces all the linens and towels for homes. It was one disappointment after another. Our first night we didn't sleep due to the heat that had been left on high. Communicated mostly via email but responses were very quick and thorough. We had reserved a pet friendly unit and while they did have other larger units available they were not per friendly nor were they willing to comp the difference. We spent the majority of our first day without heat and hot water (4:30pm). If you had a bad experience I want to make it right. 10/18/2018Hi Meredith. Completely enjoyable! These should be regular maintenance items. My family and I rented out a property from Carolina cabin rentals (pine cone manor). Popular amenities includes fabulous views, hot tubs, pool tables and more!…. Having two families in the cabin, this would have been a great feature to have so we wouldn't have to always make sure the key was in the box. The staff is so friendly and accommodating. Even after the partial refund I am still very leary of using their services again. The cabin was beautiful. Nasty! First, our reservation was originally canceled due to the pandemic and of course we completely understood. Some of the amenities you'll find at your luxury rental include hot tub, fireplace, and cable television. NOW BOOKING! So there were 2 problems , the AC but the worst was the other problem , the customer service that we didn't got from them. Def go to noc.com and plan at least two days there..they are great. Carolina Vacation Rentals told us to pay for half of the rental fee up front and the balance when we checked in and communicated this again 7 days before our check-in date. Huge selection of vacation cabins with updated calendars, lots of pictures and bookable online! I will NEVER use Carolina Cabin Rentals again. When we complained they stop by the next day and left us with a can of bug spray, the dishwasher was not working properly, the alarm system was sounding off because the carbon monoxide reading was not updated pass one year, the fire place once used it would fill up the lower level of the house with smoke, we couldn't control the thermostat to maintain the house warm. We traveled with our dogs and they even had luxurious pet beds for them to enjoy. Our cabins are in the Boone, Blowing Rock, Banner Elk and Beech Mountain areas of the North Carolina mountains. I am sorry you were unhappy. The basement was large and fit our family nicely, but it was cold, damp and dark. Our cabins are in the Boone, Blowing Rock, Banner Elk and Beech Mountain areas of the North Carolina mountains. It was very clean and the staff is very friendly they have no smoking and smoking rooms. So disappointed. We stayed in Cabin 2 which has 3 levels and lots of space. We would definitely stay again! Sincerely, John White, Owner, Carolina Cabin Rentals. Oct 16, 2020 - Browse and Book from the Best Vacation Rentals with Prices in North Carolina Mountains: View Tripadvisor's 129,994 unbiased reviews, 269,041 photos and great deals on 9,956 vacation rentals, cabins and villas in North Carolina Mountains, NC Cabin was wonderful and just what we needed for a, When arriving to our rental we were given a. to a lock box and we were able to begin enjoying. Find more Vacation Rentals near Carolina Cabin Rentals. I recently stayed at a rental property in The Lodges in Eagles Nest at Banner Elk, NC. Everything went smoothly and our rental was amazing! Every room had multiple space heaters plugged it. Very clean condo with a magnificent view of the mountains from the balcony. She told me that they would work on getting the lock/code to work, but I never heard back from them. Carolina Designs Realty & Vacation Rentals 1197 Duck Rd, Duck, NC, 27949 252-261-3934 Toll Free - 800-368-3825 Carolina Designs Realty, Inc. of the Outer Banks is licensed to lease and sell houses in North Carolina. “Cabin was wonderful and just what we needed for a mountain getaway with 2 Labrador's!” in 2 reviews, “When arriving to our rental we were given a code to a lock box and we were able to begin enjoying.” in 3 reviews, “Fantastic stay at Lazy Bear Cabin!” in 2 reviews, Best Western Mountain Lodge at Banner Elk, Huge selection of vacation cabins with updated calendars, lots of pictures and bookable online! So my reservation was canceled by them and I was still charged $75. I appreciated their efforts although I don't think it is right that I had to follow up with them a second time in order to get any response at all.Had we not had all the hiccups we had and had the office actually responded before I told them they were losing a customer I probably would've given them 5 stars. (There were no events in the winter, and many amenities were closed. The manager refunded our money but didn't pay for the hotel we were forced to get. Second time we stayed at Sunrise Ridge. -bottle of bubbly awaiting your arrival, accompanied with a fragrant mixed arrangement of flowers and some decadent sweet treats from our local chocolate shop! This review is strictly for the agency managing the house and for those responsible for the cleanliness and maintenance of the property. I'm very critical person and I couldn't find one thing wrong with my stay. Breathe Easy and Carolina Cabin Rental review by Jason on 09/08/2020 . -Pup pack-many pet friendly accommodations! We weren't sure what to expect - the exterior of the hotel gives an impression of a place that might be from another era and therefore past its prime, or…", "My husband and I stayed here for our Honeymoon and we were on the first floor! I did further research on bed bugs and they are a nightmare to get rid of if you take them home with you. Additionally, the TV and fan in the larger room downstairs didn't work. Close to tubing and rafting and trails and waterfalls. Secure payments, 24/7 support and a Book with Confidence guarantee Making reservations, getting someone on the phone initially to answer my questions about the property was as easy as it gets. Tubing was my families favorite thing and it's inexpensive and fun for all. My family and I rented a cabin through this company (elderberry escape) and the home was gross. We try to make the choice as informative and transparent as possible. Carolina Vacation Rentals told us to pay for half of the rental fee up front and the balance when we checked in and communicated this again 7 days before our check-in date. They expect us to apply the house rules that prohibit rentals by under-age groups, or rentals that plan prohibited use. The experience booking was so seamless, although I wish the staff knew more about the properties they rent so they could answer questions. The first impressions from appearance says it's not well card for at all. Very kind and professional customer service. Private mountain vacation cabin with a hot tub! Carolina Cabin Rentals was wonderful to work with. We'd go in towards Bryson City town to get service. No meeting anyone at the property etc. It was a dog friendly cabin so there was still dog poop outside of the cabin when we arrived. They even give discounts on last minute get-aways. Dealing with Carolina cabin rentals was a pleasure! Found a much nicer to work with company. (828) 295-6000 There was dust and dirt on everything and the down stairs shower was riddled with nasty mildew. Cabin was prefect and super clean. buyer beware, poor customer service and poor business practices. Thank you for your review. This cabin is very well located, close to Boone and Sugar Mountain, almost walking distance to Grandfather Vineyard. The 1st night we light the fireplace with no problem, after that we couldn't get it to light again. Great communication and all staff we have interacted with are extremely professional and quick to respond to any questions. They have thorough descriptions and plenty of pictures.