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conference for future

[MoneyToday]Lead To Future comapany in Furence

Knowledge Economy, Education, Science and Technology, sponsored by Ministry of
[The future leader promising companies] Furence
 
And information is floating online articles.
http://mnb.mt.co.kr/mnbview.php?no=2010053111455332405

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[The future leader promising companies] pyurenseu, call center solutions

Furence (Sinhyeon Sam,www.furence.co.kr) proven talent in the industry with a multi-year research and development center established in 2007 as a call center solution providers through ongoing R & D trend of the market-leading core technology and has its own competitiveness due to low-level services and holds a variety of solutions available.

Existing industry to build a call center system to each of the solutions should be introduced individually, and because the rising cost of seamless integration between the individual solution was difficult. And typical of the individual solutions adhere to the basic functionality and low cost to build the integrated call center system under the integration CTI system, the goal of 'T-Motion' was to be launched. With the core technology was released from a solution, because the developers of each functional linkage between the organic and integrated management is possible, depending on customer needs only a combination is possible to build the necessary capabilities. Another major OS is MS Windows based and Linux-based work is possible. DBMS is used for data management include MS-SQL, Oracle and potinghae can use multiple databases.

Call for current flagship product line targets small and medium T-Motion and T-CTI △ △ middleware features intelligent prompts T-IVR △ T-REC △ voice recording features are customer-facing agents to save videos to your PC screen T-ScreenREC △ agent history is stored as text input to generalized T-TEXT △ Wallts △ WEB-based board management and processing of various indicators T-Report △ Call Center to proceed with the general business counseling and real-time status of your application at time of call △ integrated management being addressed by the individual modules, such as a monitoring tool, the combination consists of only the required modules. Even after the added features and built from scratch a harmonious part of the solution seemed naturally regarded as the advantages of an integrated solution. Personalized for each agent to the current board features, such as instant messaging and groupware solutions in the field of UC is under development.

Developed to target low-cost solution, but a perfect marriage of traditional features of the other solutions-oriented away from the UI more intuitive and user-friendly UI and user training to apply can significantly reduce the time required for maintenance of the minimum point and the existing solution interface with the environment is also supported. Current T-Motion and major domestic financial sector and public institutions as well as North America, Europe, Asia, Middle East, Africa and abroad in over 20 countries are building proven solutions in operation.
 
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